Privacy Policy

Last updated: 25 May 2026

Globalink Display Limited ("the Company", "we", "our") is committed to protecting your personal data privacy. This Privacy Policy explains how we collect, use, store, disclose and safeguard the personal data you provide through our website globalinkdisplay.com or other channels, in compliance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486).

1. Scope of Application

This Privacy Policy applies to all individuals who interact with the Company via our website, email, phone, WhatsApp, social media or other means. By using our website, submitting an enquiry, placing an order or subscribing to our communications, you acknowledge that you have read and agreed to this Policy.

2. Personal Data We Collect

Depending on how you interact with us, we may collect the following information:

2.1 Information You Provide

Name, company name and job title
Contact phone number, email address, delivery and billing addresses
Order details, product specifications and custom-made requirements
Payment information (e.g. bank transfer records, cheque details; we do not store full credit card numbers)
Other information provided in enquiries, messages or feedback

2.2 Automatically Collected Information

Browser type, device information, IP address, operating system
Browsing history, time on site, referrer, click behaviour
Site usage data collected via Cookies or similar technologies

3. Purposes of Collection

We collect your personal data primarily for the following purposes:

Processing and confirming your orders, quotations and custom fabrication requests
Arranging delivery, installation and after-sales service
Responding to enquiries, complaints and feedback
Issuing invoices, receipts and managing accounts
Improving website functionality, product design and customer experience
With your consent, sending promotional information, offers and product updates
Complying with applicable laws, regulations and government requirements

4. Disclosure & Transfer of Personal Data

The Company will not sell your personal data to any third party. In the following circumstances, we may disclose necessary information to:

Logistics and courier providers for delivery arrangements
Installation and outsourced service providers for on-site installation and maintenance
Payment processors and banks for transaction processing
Professional advisers (e.g. accountants, lawyers) for daily operations and legal compliance
Government or law enforcement authorities when required by law

All third parties receiving your personal data are obliged to keep it confidential and use it only for the specified purpose.

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device to remember preferences, login status and site usage, providing a smoother browsing experience.

5.2 Types of Cookies We Use

Essential Cookies: maintain basic website functionality
Functional Cookies: remember language preferences and shopping cart contents
Analytics Cookies: e.g. Google Analytics, to understand visitor behaviour
Marketing Cookies: track advertising performance (e.g. Facebook Pixel, Google Ads)

5.3 Managing Cookies

You may disable or delete cookies via your browser settings at any time, although some site features may not function properly as a result.

6. Data Retention

We retain your personal data for as long as reasonably necessary to fulfil the purposes for which it was collected or as required by law. Generally, transaction records are retained for at least seven (7) years for tax and audit purposes; other data is securely destroyed or anonymised within a reasonable period after the purpose has been fulfilled.

7. Data Security

We implement reasonable physical, technical and administrative measures, including SSL encryption, access controls, firewalls and staff confidentiality training, to prevent unauthorised access, use, alteration or disclosure of your personal data. However, no internet transmission is entirely secure; you remain responsible for safeguarding your account password and device.

8. Your Rights

Under the Hong Kong Personal Data (Privacy) Ordinance, you are entitled to:

Right of Access: request access to the personal data we hold about you
Right of Correction: request correction of inaccurate personal data
Opt-out Right: request to stop direct marketing
Right of Erasure: request deletion of personal data where appropriate

To exercise these rights, please submit a written request via our Contact Us page, and we will respond within a reasonable timeframe.

9. Third-Party Links

Our website may contain links to third-party websites (e.g. social media, partners). The Company is not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before leaving our site.

10. Minors

Our website and products are primarily intended for business clients and adults. We do not knowingly collect personal data from individuals under the age of 18. Any such data discovered will be promptly deleted.

11. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review it periodically to stay informed of any changes.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy or the handling of your personal data, please contact Globalink Display:

Hotline: 3527 3511
Leave a message via our Contact Us page
Review our Terms of Service